OMBUDSMAN PROGRAM

OMBUDSMAN HELPS RESIDENTS OF A NURSING FACILITY AND RESIDENTS OF AN ASSISTED LIVING FACILITY RESOLVE COMPLAINTS

A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.